Friday, April 22, 2011

Patients Are Not Consumers

Medical care is an area in which crucial decisions — life and death decisions — must be made; yet making those decisions intelligently requires a vast amount of specialized knowledge; and often those decisions must also be made under conditions in which the patient is incapacitated, under severe stress, or needs action immediately, with no time for discussion, let alone comparison shopping.

http://krugman.blogs.nytimes.com/2011/04/20/patients-are-not-consumers